UPDATE!! After hooking up the air bags a second time, leaving ample line to prevent kinking, I filled them to 20 pounds. They held, and I lowered them to 10 pounds, leaving that as my minimum. That was in September. I checked the bags tonight in order to haul my...
After hooking up the air bags a second time, leaving ample line to prevent kinking, I filled them to 20 pounds. They held, and I lowered them to 10 pounds, leaving that as my minimum. That was in September. I checked the bags tonight in order to haul my camper tomorrow, and found that the air had emptied from both. I filled one airbag to 35 pounds, and attempted to fill the other, without success. As it was late, dark, and cold, I have not climbed under the truck to check the lines, but the airbag is behaving as before, as if the airline is kinked.
I did a fair amount of research before I purchased and installed these airbags. I prefer to do what I am capable of myself, both to save money and because I feel that I have some mechanical skills and competence. I followed the instructions, as well as researched these on You Tube. My installation matched what I had viewed, and yet, these bags still failed. I do not recommend their purchase. If you need airbags, spend more money and purchase something that works, or have better bags professionally installed.
We recently traveled out west with our trailer, and had a lot of sway and bounce. We tried replacing our WD hitch, and it did not improve. After speaking with several "experts", we decided to try air bags. As the Ram 1500 has coil springs, the Air Lift 1000HD seemed a good fit. The installation is a bit more difficult than it is made out to be (the HD bags do not fold well into the "hot dog bun" shape), but it is something you can do yourself. The higher you are able to raise the vehicle, the easier they are to fit into the springs. the directions say to leave excess hose, so that when the vehicle is lowered, there will be sufficient hose. I routed the hoses (I ran them separately) to the license plate, and used the two holes that attach the plate, leaving six to eight inches of extra length. Six to eight inches was not enough. I would recommend taking the length of hose provided and cutting it in half, leaving all the extra as slack. I did read a couple of negative reviews for the 1000 (not the 1000HD) in which the customer said the lines kinked. If the lines kinked, it is because there was not enough slack. There seems to be plenty of room above the bag for the lines. So, leave at least a foot of extra line to prevent kinking. With 25 pounds of air, the sway has been almost completely eliminated and the bounce significantly reduced. I am going to try 35 - 40 pounds to see if I can eliminate any remaining sway and bounce.
As for support/service, I sent an email to customer support for information regarding the length of hose. I wanted to know if that caused the kinking, or if the bag was the wrong size. I never received a response. I finally called and spoke to someone in service, and they advised me that the line being too taut is what was causing the kinking. This will require me purchasing more line, but that is a simple fix to install it. The only reason I did not give one star for service/support is because at least the guy wasn''t rude. He wasn''t very friendly, but at least he wasn''t rude.
So, bottom line, these bags work well. We have a 25'' toy hauler, and they did what we needed to make the ride better. Do NOT expect much help from customer service/support. And be sure to leave plenty of excess hose line to prevent kinking.